Cookie Policy
How FindCarers uses cookies and similar technologies on our platform.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site so we can improve it over time.
Cookies do not contain personally identifiable information on their own. They typically store a unique identifier that is used to recognise your browser or device when you return.
2. How We Use Cookies
FindCarers (operated by Brandso Ltd) uses cookies for the following purposes:
2.1 Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in, filling in forms, or setting your privacy preferences. Without these cookies, the service cannot be provided.
- Session cookies — keep you logged in during your visit
- CSRF protection tokens — protect against cross-site request forgery
- Cookie consent preference — remembers your cookie choices
2.2 Performance & Analytics Cookies
These cookies collect information about how visitors use our website — for example, which pages they visit most often and whether they receive error messages. All information collected is aggregated and anonymous.
- Google Analytics — measures traffic, page views, and user journeys
- Hotjar — records anonymised session replays to identify usability issues
2.3 Functional Cookies
These cookies allow the website to remember your preferences and provide enhanced, personalised features.
- Language preferences
- Search filter settings
- Map location preferences (Mapbox)
2.4 Marketing & Targeting Cookies
These cookies may be set through our site by our advertising partners. We do not sell your data. You can opt out of marketing cookies at any time.
- Google Ads remarketing
- Facebook Pixel
3. Cookie Table
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
| fc_session | Necessary | Session | Keeps user logged in |
| fc_csrf | Necessary | Session | Security protection |
| cookie_consent | Necessary | 12 months | Stores cookie preferences |
| _ga | Analytics | 24 months | Google Analytics user ID |
| _gid | Analytics | 24 hours | Google Analytics session |
| mapbox_session | Functional | Session | Map location services |
4. How to Manage Cookies
You can control and/or delete cookies as you wish. To manage cookies in your browser:
- Chrome: Settings → Privacy & Security → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
5. Third-Party Cookies
Some cookies on our platform are set by third parties including Google, Meta (Facebook), Mapbox, and Hotjar. These companies have their own privacy policies which you should review. FindCarers is not responsible for third-party cookie practices.
6. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated "last modified" date. Continued use of the platform after changes constitutes acceptance of the updated policy.
7. Contact Us
Email: privacy@find-carers.co.uk
Address: FindCarers (Brandso Ltd), United Kingdom
Manage Your Cookie Preferences
Update your cookie consent settings at any time.